Where is your office located? We are located in Dehradun at 16/1, Badrinath Chibber Marg, near Vaish Nursing Home, Arya Nagar, Dehradun, Uttarakhand 248001.
What payment options do you accept? We accept cash, UPI, and Google Pay.
Do you offer COD or pay later options? No, we do not currently offer COD or pay later options.
Is there a minimum order quantity requirement? Yes, there is a minimum order quantity of 2 pieces per item, and the total order amount should be at least Rs. 8,000.
How are shipping and packing fees calculated? Shipping fees are charged based on actual costs, which typically amount to around Rs. 500-600 for a Rs.10,000 order. The fees may vary depending on the size of the carton and the volume of items ordered. Packing fees range from Rs. 95-120 per carton.
How can I place an order? Simply add the desired products to your cart, adjust the quantity as needed, and proceed to checkout. You do not need to make a payment to place an order. Once we receive your order, we will calculate the shipping and packing fees and send an invoice to your WhatsApp number. You can review the invoice and clarify any questions before making the payment. We will provide a tracking ID the day after payment is received, and it usually takes 5-6 days for orders to arrive after dispatch.
Do you offer any discounts? We do not offer discounts for orders below Rs. 1,00,000. For cash payments over Rs. 1,00,000, we may be able to offer a small discount.
- What happens if I received a broken product – Please note that we do not offer refunds, replacements, or accept returns for items that get damaged or broken during transit. However, we take great care to ensure that our products are not shipped in damaged or broken condition. We are known for our excellent packaging and 99.99% of our items arrive safely without any damage. As a suggestion, when shopping online and expecting a delivery, it’s always a good idea to make an uncut opening video of the package. While we don’t accept claims for damaged items, such a video can help you prove any damages that may have occurred during transit.
Thank you for choosing to shop with us!
Store Location and Nearby Recommendations
Here’s everything you need to know to find us and make the most of your visit.
Location: We’re located at Chibber Marg, Arya Nagar Near Vaish Nursing Home and you can use this Google Maps link to get directions: https://goo.gl/maps/Vpj2YoAzpbY15Nqp7.
Accommodations: If you’re visiting from out of town, we recommend staying at the OYO Status Inn, which is only a 3-4 minute walk from our store. Alternatively, you can stay at the Super OYO Townhouse OAK Hw Residency, which is around 1.5 kms from our location. Both options are priced around 1k-1.5k. If you’re staying at the OYO Status Inn, you can also check out Dilaram Bazar (for Food options), which is only a 2-minute walk away.
Dining: We recommend trying Punjabi Foods Restaurant for non-vegetarian options and Punjabi Handi for vegetarian options. Both restaurants offer sit-down and takeaway options and are located adjacent to each other. For a cheaper option, you can also try Khanduri Restaurant. If you’re interested in trying Dehradun’s famous food, we recommend Kalsang Restaurant and Singh Soup Bar on Rajpur Road.
Transportation: If you need transportation around Dehradun, you can hire a bike for the whole day. Please remember that Dehradun has surprise police checks, so always wear a helmet. For longer trips outside of Dehradun, we recommend Garhwal Taxi Service, which can be reached at the following phone numbers: +91-9212069317 and +91-9210981418. If you prefer using ride-sharing apps, Ola is available in Dehradun. For local items delivery, Rapido works fine.
We hope this guide is helpful in making your visit to our store a success. If you have any questions or need further assistance, please don’t hesitate to ask our staff for help.