The Gift Wholesalers Return & Refund Policy
Thank you for choosing to shop with us at https://www.thegiftwholesalers.com/. We value your satisfaction and are here to assist you with any concerns regarding your purchase.
As a wholesale website, we currently do not offer returns. However, we understand the importance of ensuring your confidence in our products. To facilitate your buying experience, we provide unlimited product queries via WhatsApp video calls. This way, you can thoroughly inspect the product before making a purchase.
Exceptions for returns will only be considered in rare cases where we have inadvertently shipped the wrong order.
To be eligible for a return, the item must be unused and in the same condition as when you received it. It should also be in its original packaging, and you will need to provide the receipt or proof of purchase. Please note that the shipping cost for the return will be borne by the customer.
Upon receiving your returned item, we will promptly inspect it and notify you of its status. If the return is approved, we will initiate a refund to your credit card or the original method of payment. The time it takes to process the refund may vary, subject to your card issuer’s policies.
You are responsible for covering the shipping costs for returning the item. Please be aware that shipping costs are non-refundable. In the event of a refund, the cost of return shipping will be deducted from the total amount.
If you have any questions or need assistance with the return process, don’t hesitate to reach out to us. You can contact us via email at firstname.lastname@example.org or give us a call at 7498690267.
Your satisfaction is essential to us, and we are committed to ensuring a smooth and pleasant shopping experience at the Big Daddy Store.
As a wholesale business, we would like to highlight that minor variations may occur in the products listed on our website. Since we deal with larger quantities and diverse stock, there are a few important points to consider:
- Size Tolerance: Due to the nature of wholesale operations, there might be slight variations in product sizes. We strive to maintain accuracy, but please allow for a tolerance of approximately 2 cm more or less than the specified dimensions.
- Random Color Selection: As we handle a wide range of products, colors are often selected randomly for certain items. While we ensure a diverse and attractive assortment, specific color preferences may not always be accommodated.
- Design Availability: Occasionally, product images may display multiple design options. However, availability can vary, and you might receive an item with a slightly different design than what was pictured. In some cases, there may be fewer design options in stock than what is shown in the image.
At Big Daddy The Gift Wholesalers, we are dedicated to providing high-quality products at wholesale prices. We encourage customers to keep these factors in mind while making their purchases. If you have any concerns or require further clarification, please feel free to reach out to us via email at email@example.com or by phone at 7498690267 or at 9760072059. Your satisfaction is of utmost importance to us, and we will be more than happy to assist you.